Travelling through time - The growth of Indian travel industry
From humble beginnings to a robust and dynamic sector, the industry has not only adapted to changing trends but has also played a major role in shaping India's global image.
From humble beginnings to a robust and dynamic sector, the industry has not only adapted to changing trends but has also played a major role in shaping India's global image.
Despite experiencing a promising resurgence in the past year as travel restrictions eased, the resurgence of the hospitality sector has laid bare an underlying worry. Renowned hospitality chains, celebrated for their exceptional luxury services, have encountered challenges in maintaining their standards due to a shortage of adept personnel.
Bharat Jhalani and Aditya Jhalani, partners of Abika Elite Hotel in Ujjain, Madhya Pradesh, the first customer in India to deploy Sysotel.AI’s revenue management and yield automation solution, have turned into investors in the technology company after being convinced with transformational changes the AI/ML-based technology has brought into their standalone hotel.
The growing influence of business-leisure travellers, the rise of the digital era, hyper-personalisation, and sustainable practises, have shaped the future of the industry in this new era.
Amusement parks have been enchanting people for generations, providing a delightful escape from reality. As we look into the year 2023, the amusement parks industry is on the verge of an exhilarating transformation.
With the rise of Industry 4.0, there is a strong focus on leveraging analytics, artificial intelligence (AI), and the Internet of Things (IoT) to enhance intelligence, decision-making, and productivity.
Minister P Rajeeve launches products of PSUs on e-commerce platform.
The value of ChatGPT is in asking the right questions: How would ChatGPT impact hospitality marketing? As more users start asking questions instead of searching, would website content now need to be ChatGPT-optimised just as SEO?
According to the company, if you search for some hotel and tap to view more, they will find a new option to explore each property in a swipeable story format. From here, they can tap through photos of the hotel and get a better idea of it, plus they can also save the hotel, pull up more details about the area or view a summary of what people find notable about the property.
The technology being deployed from Salesforce will allow Air India to track customer interactions across its contact centre, mobile, web, chatbot, email, social media, and other channels to provide a single source-of-truth of customer asks as well as challenges. This will also give Air India’s customer facing staff and its automated systems the ability to act on challenges proactively and track them to closure, assisted by Artificial Intelligence technologies.
The CEO & Founder of Singapore-based Infinito Revenue Solutions, shares how their virtual revenue management assistant, Infinito Virtual Intelligence (IVI) is different from other revenue management softwares available in the market.